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Posted by: Kathleen Bambrick Meier Tags: There is no tags | Categories: Uncategorized


CrossRoads Corporation – Life Navigator

Organization Mission
CrossRoads Corporation for Affordable Housing and Community Development is a faith based, nonprofit organization that through partnerships honors the history and supports collective vision of rejuvenation, economic stability, health living and educational attainment within the Grier Heights community. Our vision is that Grier Heights will be transformed residentially and economically, and the quality of life dramatically improved with a constant focus on justice to its residents throughout the process. CrossRoads is the “community quarterback” organization for the Grier Heights community.

Position Description
Join the CrossRoads Corporation team and manage our efforts to focus on individualized client care within the framework of community-based work. The Life Navigator (LN) will play a significant role in the Grier Heights community by providing case management and mentoring support to families in the Grier Heights community.
The LN is a grant-funded position and will be partnered with the Community Health Advocate. Together, you will work intensively with a caseload of at least 25 households/families living in the Grier Heights Community. The goal of LN is to provide a fusion of skilled mentoring, life coaching strategies with social work best practice to help neighbors maintain or sustain stable housing and families with students to support strong, positive academic outcomes.

Job Summary
The LN responsibilities will be to work with families of youth (ages 0 to 18) by conducting outreach and serving families community partners might refer. The LN will receive, coordinate, and expedite service referrals, and help families navigate health, education, and other human service systems. The LN will meet with the families in their homes if necessary, develop and follow a prescribed protocol and provide intensive services for each family for 3 to 6 months. In addition, the LN will follow-up with families and providers to ensure the brokered services have effectively met the family’s needs for stability and well-being. The LN will work cooperatively with the Community Health Advocate to conduct outreach, leverage and track additional services, maintain an active caseload, and complete all reports in a complete and timely basis. This full-time, grant-funded position aims to eliminate barriers to stable housing and strong academic outcomes.

The LN will report to the Executive Director and will have the following additional responsibilities:

  • Recruits, manages, and maintains a case load of no fewer than 25 households/families from the Grier Heights community.
    • Interviews customer to collect information and observes their support system using intake data.
  • Builds and maintains an in-depth professional relationship with Grier Heights residents by helping in developing and carrying out a personal plan to address life barriers.
  • Develops family-driven solutions related to employment, childcare, education, and any issues that might have an adverse impact on those, such as health.
    • Assists Grier Heights residents with accessing needed resources to support personal and professional goals, improve family stability and economic mobility.
    • Builds and maintains partnerships with lead service providers in the community to make referrals for the residents.
    • Counsels and aids residents needing assistance in overcoming life barriers; helps them in finding and utilizing resources to aid in overcoming identified barriers.
  • Builds trust, provides coaching and referrals, monitors progress, and collects data related to family goals and the effectiveness of the identified solutions.
    • Prepares and maintains accurate customer personal plans, progress summaries, progress notes and other documentation as needed.
  • Maintains proper records/database for each family to document and report processes and outcomes.
  • Raises awareness of CrossRoads, its resources, and activities among residents of Grier Heights.
  • Collaborates regularly with members of the CrossRoads team.
  • Supports and represents the organization in all interactions with the community and with the general public, supporting the agency Mission and Vision.

This is an extraordinary opportunity for an individual with case management experience to continue building CrossRoads’ community health team. Applicants must have relevant case management experience. The ideal candidate will also demonstrate the ability to work collaboratively across stakeholder groups to achieve an ambitious set of goals.

  • Bachelor’s Degree in Social Science or Human Services field with experience in Health and Human Services
  • At least 3 years of experience working in community settings
  • At least 3 years of experience with client and case management
  • Excellent verbal and written communication skills
  • Interpersonal ability to connect and build relationship with children, students, and families, and navigate them to supports
  • Ability to work, communicate, and build relationships with people from diverse backgrounds, experiences, and cultures
  • Personal qualities of integrity, credibility, and a commitment to and passion for community
  • Demonstrated experience and proficiency in using Microsoft Word, Excel, Power Point, and Outlook
  • Flexible schedule in support of meeting with families in the evenings and weekends as needed
  • Ability to work in fast-paced environments and in balancing competing priorities while demonstrating an attention to details
  • Ability to work independently, take reasoned risks, regularly innovate, focus on supporting the participants, and demonstrate positive professional judgment

To Apply
Please send resume, cover letter, and references to Deadline for submission is March 19, 2021.

CrossRoads is an equal opportunity employer.


3rd Quarter 2020 Update

Posted by: Kathleen Bambrick Meier Tags: There is no tags | Categories: Uncategorized


While it has been over seven months since we began experiencing the effects of this pandemic and become accustomed to the “new normal,” one element that is constant is change. Much of the work that aligns with our mission….Read More

2nd Quarter 2020 Update

Posted by: Kathleen Bambrick Meier Tags: There is no tags | Categories: Uncategorized


Over the past few months, we have seen much change in our community and in fact, in the world. We have also seen much that remains the same, which includes our commitment to the Grier Heights community and your commitment to partner with us. Thank you for your continued support it continues to make a difference in the lives of your neighbors….Read More


Posted by: Kathleen Bambrick Meier Tags: There is no tags | Categories: Help us


Now more than ever, we are called upon to make a difference. Donate now to help us continue serving our Grier Heights neighbors.

First Quarter 2020 Update

Posted by: Kathleen Bambrick Meier Tags: There is no tags | Categories: Uncategorized


We are grateful for you. Your generosity of time and treasure allowed us to respond to the urgency of now and the impact of the Coronavirus on the Grier Heights community. Through existing partnerships and new relationships, CrossRoads continued to support the collective vision of rejuvenation, economic stability, healthy living, and educational achievement. While much as changed in the world, our commitment to the community is constant. As we continue our work in 2020, we will share more about our neighbors, our efforts, and our impact….Read More


Posted by: Kathleen Bambrick Meier Tags: There is no tags | Categories: Uncategorized


Due to the incredibly overwhelming outpouring of generosity, as well as the fact that CMS has fired up its feeding sites throughout the district (one of which is Billingsville Elementary), we are temporarily ceasing our food collection efforts. Between yesterday and today, we have delivered over 500 bag lunches and still have an incredible amount of food left to share. This is a good problem to have. Thank you!

To that end, if you signed up to DONATE food and have already purchased it, we are happy to accept that donation. However, if you have NOT purchased those food/items, PLEASE WAIT until we have the chance to reassess the needs of the community. We sincerely want to use your/our resources wisely.

Please check back as we will provide updates re: any new “needs” as time goes on.

Thank you again for your quick response and generous spirit.


Posted by: Kathleen Bambrick Meier Tags: There is no tags | Categories: Help us


With Gov. Roy Cooper’s order that all K-12 schools to close for the next two weeks (3/16-30/20), and to ensure that our youth residents are provided with meals during that time, we are coordinating a grab-and-go free lunch & dinner initiative. We’re asking all community leaders, partners, and volunteers to assist with this need.

All donated items can be dropped off at the Grier Heights Community Center. Please sign up via the link above.

Join Our Team

Posted by: Kathleen Bambrick Meier Tags: There is no tags | Categories: Uncategorized



POSITION TITLE:  Development Director
STATUS:  either Part or Full-time/Exempt
REPORTS TO:  Executive Director

Organization Overview

Mission:  Founded in 2008, CrossRoads Corporation is a nonprofit organization in partnership with the residents of the Grier Heights neighborhood in Charlotte and numerous other stakeholders of Grier Heights in the revitalization of the neighborhood. Our collective vision is that Grier Heights will be significantly transformed and the quality of life dramatically improved, with a constant focus on justice to its residents throughout the process. CrossRoads operates with two core principles:  1) Do WITH and not FOR our Grier Heights neighbors, and 2) Act as a catalyst to positively impact social and economic mobility in Grier Heights.

CrossRoads is organized around a unique holistic approach to community development and neighborhood preservation. Through our programs and partnerships, we focus each day on addressing a wide range of critical needs that exist in Grier Heights.

General Description

The Development Director is responsible for the leadership, planning, implementation and execution of fundraising which contributes to the operational revenue mix that supports CrossRoads and its mission. Because CrossRoads leverages its small staff through partnerships with the community, stakeholders and other nonprofits, flexibility in regard to job responsibilities is key for all team members.

Position Qualifications

  • Passion for CrossRoads’ mission in Grier Heights
  • Excellent oral and written communication skills
  • Comfortable and energetic in public roles
  • Confident, proactive professional with exceptional interpersonal and relationship-building skills
  • Ability to nurture existing relationships with donors, volunteers, and other stakeholders
  • Ability to identify and initiate relationships with new and diverse funding sources/partners
  • Strong management skills with the ability to multi-task concurrent projects
  • Relevant professional experience; including nonprofit management, fundraising, community relations/marketing
  • Bachelor’s Degree required
  • Proficiency in Word and Excel
  • Familiarity with and proficiency in utilizing fundraising data software desired
  • Conscientious attention to detail required

Key Responsibilities

  • In collaboration with the Executive Director, create and oversee the implementation of a development plan to meet the annual financial needs of CrossRoads
  • In collaboration with the Executive Director and Program Staff, develop and implement a comprehensive marketing and public relations strategy
  • Serve as media and marketing coordinator to produce press releases and other printed materials. Assist in social media content and website management to promote fund development efforts and build overall awareness of CrossRoads
  • Work closely with the Executive Director to ensure effective cultivation, solicitation, and stewardship efforts for key donors and prospects (including individuals, corporations, foundations, government funders, the faith community, and civic groups)
  • Implement all aspects of the grant and donor solicitation and management process, including grant writing and reporting, accurate and prompt gift processing, and gift acknowledgement
  • Maintain effective development systems and record-keeping procedures to track current and prospective donors and accurately report all fundraising income
  • Coordinate and participate in advocacy/civic engagement efforts on behalf of the organization as directed by the Executive Director
  • Plan, prepare and implement an annual campaign

To Apply

Please send your resume, cover letter, writing sample, and references to Deadline for submission is May 31, 2019.

CrossRoads is an equal opportunity employer.